SubscribePassword issues
I’ve been happily adding comment threads to track when I realised that I was not getting updates on my RSS feed. I followed through to the co.mments page and realised there were only two comment threads being followed and I was not logged in.
I attempted to log in and was informed that my password didn’t match. Feasible (there was nothing stored in Firefox) but a bit odd. So I clicked on the forgotten password link and was sent a new one. This still comes up with the same error. On the off chance of a temporary glitch, I asked to be sent a second password, which equally didn’t work.
Note that I am able topost this by using OpenID. Will you allow OpenID log ins for co.mments?
Would it be possible to please notify users if they have been logged out so they know they aren’t storing the tracked conversations where they think they are?
Is it possible to find out what’s stopping passwords from being accepted after they are reset?
Posted by Sylvia in General, issues on Thursday, October 18th, 2007. You can follow any responses using co.mments, leave a response, or trackback from your own site.
Michael
December 31st, 2007 at 6:39 am
I have the same problem with the password. After resetting the password I still cannot login. Is there already a solution to this problem available or do I have to open a totally new account?
Assaf
January 1st, 2008 at 7:25 pm
The password reset e-mails seem to work fine for me. But the e-mail adds an extra space or two before the password, and that may confuse the e-mail client, so write the password as you see it without extra spaces. I’ll fix the e-mails to not include extra spaces.
Elizabeth
July 8th, 2008 at 4:26 am
I too had faced this problem initially then one of my friends suggested me that before setting the password I must clear the browser. And after that every thing was fine.